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Fabric
How do I set up SMTP/E-mail settings for Email or SMS forwarding?
Configure SMTP for manual or automated e-mail or texting.
You will need your Corporate SMTP server protocols and credentials.
1. Go to Home page -> "Getting Started" Portlet or
Settings-> "Common Setup Task" and locate the
2. SMTP Configuration > Click Edit and enter the values for your environment
Click Test to test your SMTP Setup.
Success notice will appear in upper right-hand corner of the screen.
Alternatively, you may verify by going to: Alarms portlet-> right click -> Email Alarm
SMS/Text in an Automation rule can be sent by specifying the target phone number followed by the recipients provider( for example 9163334444@vtext.com) . Refer to this link for additional provider formats.
Note: If having an issue receiving e-mail, it may be due to incorrect corporate e-mail settings. To rule this in/out, try verifying email using an internet SMTP server account like G-mail.