Login
      Back to home
      1. Support Portal
      2. Troubleshooting
      3. Login

      How to reset the Webserver User DB

      Please follow these steps to reset your lportal db aka webserver database back to installation default.

      WARNING:

      • Backup your server or database before you start this process.
      • This will reset default login credentials, remove any added users and reset any page customizations

      Reset 'lportal' Database (Linux)

      Perform the following steps from oware prompt to reset the lportal database:

      1. Stop web server: 
        Linux# sudo service synergy stop
      2. Run Loaddb commands reset the webserver database to default 
        Linux# loaddb -l
        Linux# loaddb -s
      3. Start web server: 
        Linux# sudo service synergy start

      Reset 'lportal' Database - (Window)

      Perform the following steps from oware prompt to reset the lportal database:

      1. Stop web server: 
        cmd> oware
        cmd> net stop synergy
      2. Remove and Recreate 'lportal' database: 
        cmd> loaddb -l
        cmd> loaddb -s
      3. Start web server: 
        cmd> net start synergy
       
       

       

      Thank You,