How to collect unsupported model and sysoid?

Click on "Add" and select "Applications"

Search for network tools and click on Add button

Refresh the page

 

 

Type in IP address of the device and click on MIB Browser button

Click on Edit button and provide correct SNMPv2 or SNMPv3 information and save

Click on Browse tab

 

 

In Browse section navigate and select RFC1213-MIB - NOTE in some applications this mib is located in RC section located in drop down

Expand MIB, Expand Nodes,  Expand mib-2 and left click on system

Please send us the device results with model information