1. Support Portal
  2. Features
  3. Automation and Event processing Rules

Event Processing Rule (EPR) LinkDown sends an Email

This is an example of setting an alarm to send a Link Down email when a port/interface went down.

Create a New Link Down Event Processing Rule

  • Click Automation/Actions tab
  • Right-click in Automation and Event Processing Rules Portlet
  • Select new/automation option
    NewAutomation
  • Provide a name like "Linkdown Email" of the processing rule
  • Check to "Execute on Alarm Creation Only"

  • Click next 

Specify Event(S)

  • In Specify event(s) section click the "Add" button
  • Search for "linkdown" event



  • Select "IF-MIB - linkdown" > click add selection button
  • Click Done
  • Click next button> click next button> OR Click on Action Tab
  • Under Specify Actions > click on Add Action 
  • Click on Action > Email
  • Name the File something Like Company LinkDown
  • Add individual or group emails and click the green + Signed
  • Add Subject and Description Email Action Variables.

Updated Email Template using Email Variables


Click Apply > to save

 

 

Check out the following Knowledge-based Articles for other helpful Actions

(EPR) - Suppress Laptop Port Alarms

(EPR) - Resync the device after LinkDown alert is triggered?

Create Action (EPR) When recellEquipmentConfigChangeNotification is received